ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI TRANSFORMASI BISNIS PERUSAHAAAN PT. BNI MULTIFINANCE TERHADAP KINERJA PERUSAHAAN
DOI:
https://doi.org/10.62504/nexus1347Keywords:
Transformasi Bisnis, Kinerja Perusahaan, Proses Bisnis, Perubahan Organisasi, Strategi BisnisAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh perubahan proses bisnis, perubahan organisasi, dan strategi bisnis terhadap kinerja perusahaan pada PT. BNI Multifinance. Transformasi bisnis merupakan langkah strategis perusahaan dalam menghadapi tantangan dan peluang di era persaingan yang dinamis. Penelitian ini menggunakan pendekatan kuantitatif dengan data sekunder yang diperoleh dari laporan kinerja perusahaan dalam kurun waktu tahun 2021-2023 yaitu kurun waktu pra transformasi dan paska transformasi. Metode analisis yang digunakan adalah regresi linier berganda dengan bantuan perangkat lunak EViews. Hasil penelitian menunjukkan bahwa masing-masing variabel perubahan proses bisnis, perubahan organisasi, dan strategi bisnis memiliki pengaruh terhadap kinerja Perusahaan. Temuan ini mengindikasikan bahwa transformasi bisnis yang dilakukan secara terencana dan berkelanjutan dapat menjadi faktor penentu dalam peningkatan kinerja PT. BNI Multifinance.
Downloads
References
Aydiner, A. Salih, Tatoglu, E., Bayraktar, E., Zaim, S., & Delen, D. (2019). Business Analytics and Firm Performance: The Mediating Role of Business Process Performance. Journal of Business Research. 96. 228–237.
Barba-Sanchez, V., Meseguer-Martínez, A., Gouveia-Rodrigues, R., & Raposo, M.L. (2024). Effects of Digital Transformation On Firm Performance: The Role of IT Capabilities and Digital Orientation. Heliyon 10 (2024) e27725
Bastian, I. (2016). Sistem Akuntansi Sektor Publik. Lingkup Akuntansi Sektor Publik.
Berman, S. J. (2012). Digital transformation: Opportunities to create new business models. Strategy & Leadership, 40(2), 16–24.
Bukusi, A. D. (2020). The rules of business transformation. African Journal of Business Management, 14(10), 447-456.
Chi, M., Zhao, J. & Li, Y. (2016). Digital Business Strategy and Firm Performance: the Mediation Effects of E-collaboration Capability. WHICEB 2016 Proceedings. 58.
Cooper, Donald R., dan Pamela, S. Schindler. 2015. Metode Riset Bisnis, Volume 1. Jakarta: PT Media Global Edukasi.
Creswell, J. W., & Poth, C. N. (2018). Qualitative Inquiry and Research Design Choosing Among Five Approaches. (4th Edition ed.). California: Sage Publishing.
Fahmi, I. (2017). Analisis Laporan Keuangan. Bandung: Alfabeta.
Ghozali, I. 2018. Structural Equation Modeling: Teori, Konsep dan Aplikasi dengan Program Lisrel 9.10, Edisi 4. Semarang: Badan Penerbit UNDIP.
Glavan, L. Milanović & Vukšić, V. Bosilj. (2017). Examining the Impact of Business Process Orientation On Organizational Performance: The Case of Croatia. Croatian Operational Research Review CRORR. 8, 137–165.
Hameed, N.S.S., Salamzadeh, Y., Rahim, N.F.A. & Salamzadeh, A. (2022). The Impact of Business Process Reengineering On Organizational Performance During The Coronavirus Pandemic: Moderating Role of Strategic Thinking. © Emerald Publishing Limited. Vol. 24 No. 5, pp. 637-655.
Hanelta, A., Bohnsack, R., Marzc, D. & Marante, C. Antunes. (2021). A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change. Journal of Management Studies 58:5.
Herold, David & Fedor, Donald & Caldwell, Steven & Liu, Yi. (2008). The Effects of Transformational and Change Leadership on Employees' Commitment to a Change: A Multilevel Study. The Journal of applied psychology. 93. 346-57. 10.1037/0021-9010.93.2.346.
Ilmudeen, A. & Bao, Y. (2020). IT Strategy and Business Strategy Mediate The Effect of Managing IT On Firm Performance: Empirical Analysis. Journal of Enterprise Information Management. Vol. ahead-ofprint No. ahead-of-print.
Munir, N. Susanti. (2022). Langkah Penyusunan Strategi Bisnis dengan Contoh Kasus. Surabaya: Scopindo Media Pustaka.
Perumal & Pandey. (2008). Process-based Business Transformation Through. World Academy of Sciences, Engineering and Technology
Pesce, D. & Neirotti, P. (2023). The Impact of IT–Business Strategic Alignment On Firm Performance: The Evolving Role of IT in Industries. Information & Management. 60 (2023) 103800.
Putra, H. & Mahendrawathi ER. (2024). The Role of Business Process Management in Digital Innovation and Digital Transformation: A Systematic Literature Review. Procedia Computer Science 234. 829–836.
Rafles, S. A., & Nasution, M. I. P. (2024). Peran Penting Pengolahan Data Dalam Transformasi Bisnis Melalui Analisis. Jurnal Rimba: Riset Ilmu Manajemen Bisnis Dan Akuntansi, 2(1), 341-348.
Rosadi, P. Anggela & Nirmala, A. Ria. (2024). The Influence of Organizational Change Capability on The Performance of PT. Permodalan Ekonomi Rakyat Riau Province. Navigating the Future Challenges in Literacy: Islamic Economics, Business, and Public Policy Perspective, Vol. 02, pp. 143-154.
Rouse, M. J. (2005). Business Transformation: A Roadmap for Maximizing Organizational Insights.
Rudianto. (2016). Akuntansi Manajemen : Informasi untuk Pengambilan keputusan strategis. Erlangga.
Sobirin, A. (2019). Manajemen Perubahan. Banten : Universitas Terbuka.
Sudana, I Made. (2015). Manajemen Keuangan Perusahaan. Edisi Kedua. Jakarta: Erlangga.
Vugec, D. Suša, Stjepić, A., & Vidović, D. Ivandić. (2018). The Role of Business Process Management in Driving Digital Transformation: Insurance Company Case Study. International Journal of Computer and Information Engineering. Vol:12, No:9.
Wahyuni, N. & Triatmanto, B. (2020). The Effect of The Organizational Change On Company Performance Mediated By Changes In Management Accounting Practices. Accounting. 6 (2020) 581–588.
Wardhana, A., Setiyawami, Umiyati, H., Bagenda, C., dkk. (2023). Kepemimpinan Dan Teori Organisasi: Teori Dan Konsep. Bandung: Media Sains Indonesia.
Widarjono, Agus. (2015). Statistika Terapan Dengan Excel & SPSS. Yogyakarta: UPP STIM YKPN.
Winardi, J. (2016). Manajemen Perubahan. Yogyakarta: Pustaka Pelajar
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Mira Kadarini, Ovalia Rukmana (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.